Great service, got a free rental for the day, everything went great.
I will give five stars because the work was completed on time. However, I was not pleased with the service adviser I had on this particular repair. The service agents must communicate with the customer and he did not communicate with me at all. The service Mgr Curt runs a great shop And makes sure the job gets done correctly.
Good people no hassle in dealing and worked with us on getting the best deal around
Came in for 30,000 mile maintenance Chris met me with a smile and handshake listened to my other concerns and quickly took my vehicle into the shop. Service was quick and work performed beyond standard. Chris told me about a few things I needed to do to keep my vehicle running at top form and gave me great quotes for pricing in order to facilitate the necessary work. I highly recommend Mike Smith CJDR to anyone needing service to their vehicle.
On vacay in Beaumont...went for 18K Wrangler JL Oil Change service/rotation and recall check. Fast, knowledgeable and helpful Customer Rep Christine was great, along with the Mechanic who troubleshoot trying to unlock my lug nuts lock. (I did not have the key). The ladies at the Parts Dept. we’re helpful too with replacement locks & options. Also liked the honesty of all the employees when I asked questions about my vehicle’s service check results, parts and future service needs.