Mike Smith Chrysler Jeep Dodge Ram Reviews & Testimonials
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Our 2008 Jeep Wrangler developed the death wobble while we were towing it behind our rv. Called on Monday morning to set up and appt. and got one for first thing on Tuesday morning. Had the jeep towed to the dealership on Monday afternoon. Got a call later that day and they had diagnosed the issues and recommended the repairs. We got the necessary repairs done and picked up the jeep Tuesday afternoon. It drives like a dream and couldn’t be happier. We expected to wait several days for the repairs but they did an outstanding job of getting us ...
Called Wednesday before Thanksgiving at1pm and my oil change was done by 2pm. Richard was so sweet and courtesy. Will be back.
I recently had my oil changed on my Ram 1500, and the service was great.
They were professional and they made the process so simple. Tristan my salesman put me through the application process a day prior. It was a 3 hour drive to the dealership, I got there at 10:30am and left in my Titan by 12, and got home in time to take the kids trick or treating! All that with awful credit lol. Thanks guys I finally got the appropriate vehicle for my new business!
I showed up at the end of the day & the service rep saw to my needs!
I made an appointment for an oil change and tire rotation. The service was on time and without incident, the dealership has a great customer waiting area. Everyone that I spoke with was both courteous and professional. Good Job.
I brought my truck in for an oil change and it went very smoothly! Everyone involved was extremely helpful and friendly!
Always great customer service. Taylor Johnson is a top notch service advisor and knows her stuff!
I went for a recall notice and I arrived early for my appointment. The service agent, Leonard, was very courteous and took my car right away. The waiting area for customers was clean and well appointed with refreshments and TV. I inquired about charging stations for my car and was shown where each was and how to use them. My car was ready in less than 45 min. My overall experience was very good and i would recommend the dealship to anyone. LDish
Leonard was helpful and kind. He called when he said he would. He gave concise details on our vehicle.
Service Appointment was easy to make, Associate was very professional and work was completed in a satisfactory manner. First time using Mike Smith and will definitely be back.
I had purchase a Used 2019 Porsche Cayenne with the previous Sales Manager name Ben claimed a New Battery was replaced and I was told just a reset of the Low battery warning will go away. Only then I decided to buy the car but after 10 days I found out there were No new Battery replaced because the battery had gone bad and will cost me $2800 to repair and replace it .At first there were some going back and forth to clarify things but finally Mr. Farzad the GM and Mr Nate step in and took care of business whereby they ...
Nice place. Would recommend for your Chrysler service.
Fixed problems quickly, and efficiently. Vehicle runs like new!!
This was by far the best dealership that had me in and out. Smooth process. Thank you!!
WOW! We were totally blown away with the way we were treated! In the world we live in it is so rare to come across such a caring and kind group of people! We are thankful and grateful for each person that helped us with the purchase of our precious Jeep! A special Thank You to David and Kenny. Your kindness and patience was greatly appreciated! Chris and Cathy T
This dealership is wonderful! From the 1st phone call to the moment we drove off with our beautiful Jeep it was evident that we were in the right place. We have never had a better experience buying a vehicle. If you are in the market for a vehicle please go see David and Kenny. You will be treated with kindness and respect throughout the whole process!
They went from a 3-day wait to having it fully repairs in less than 3 hours. I was in a real bind on Labor Day and these guys went above and beyond. Exceptional service!!!
Robert is the best! Go see him for anything you need. Such a low pressure buying experience, very knowledgeable and patient. Everyone was very professional and Brett in finance really worked with me. Highly recommend!!
Awesome experience, no long wait, very professional
Great place friendly staff and good timing on getting your car done I highly recommend.
It was a friendly and professional experience. The intire process went very smoothly. All of my questions were answered quickly and accurately and they completed the deal as we had agreed on.
Great customer services always a pleasure going there . Trust the professionals. Always greet you with a smile.
Dealership service experience with Daniel was nothing but amazing at the CJDR in Beaumont Texas. Daniel was very professional, kind and patient. He answered all of my questions and explained everything to me. If there were more stars to give I would absolutely give more.
Daniel was very kind, patient and professional. He answered all of the questions that I had. He was very attentive to my car needs and even suggested a couple of other things. Daniel@Mike Smith CJDR in Beaumont Texas you are absolutely great at what you do. Thanks so much! We appreciate you!
Easy and a quick purchase of new 3500 Ram
Great customer service! Absolutely recommend to anyone.
Very good experience with the dealership. Very friendly staff.
I am totally pleased with the exceptional service I received this past weekend! I came by earlier in the week and explained what problems I had with my car he said you could leave it and it would be about 5 days before we can look at it or come by @8 Saturday and we can diagnose the problem! Saturday came and test were ran and we came to the conclusion my fob needed to be replaced but it was on back order! I then proceeded to leave and this extremely professional young lady named Taylor took good care of me and ...
I had a great experience. The service was awesome and fast. Mrs. Taylor was great
Go see Nate he’s the best!
It was excellent, my salesman, Robert was great. Very knowledgeable and respectful.
Great store. Greatly location. Wonderful selection.
From start to finish our experience was fantastic! We bought a truck here over a year ago and didn’t have a great experience. We decided to give it another try and I’m very happy that we did. The entire staff was amazing. Special thank you to Nate(salesman), Ben (sales manager I believe) and Brett(finance) for getting us in the truck we needed and working with us so much! We appreciate you all and will definitely be back in the future if we need another vehicle!
Very positive, took care of my service and got me in and out. Would recommend to all jeep owners. Hilary Guest
Quick, Friendly and Fast!
Very informational unfortunately they were very busy on a Saturday, was able to point me in the right directions
Always concerned and accommodate, they fix whatever they need to fix, learned that my lug nut was messed up they were able to resolve it with a spare until I got home to replace it, always great
Best place in the world to get your vehicle service great people, the best mechanics
Able to setup a purchase from out of state reducing the length of time spent @ the dealership when picking up the vehicle. Quick response both digitally and verbal conversations.
Willie Coleman was so great to work with. He worked hard to get me what I wanted, even brought me vehicles to test drive at my work. He was such a pleasure to deal with!
Went in for an oil change and drove away a new car owner. Thank you Mr. Gipson and the Mike Smith Dodge Family. Even an unfortunate situation couldn’t stop them from helping me and many other customers.
Teroneka was very kind & helpful! The communication from this dealership was amazing. I was from over 3 hours away and they got me in & out in a timely manner w/ no appointment!
Truly a five star dealership, Robert and the team took great care of us!
It was great.
Worked with Kenny and Farzad ,very pleased with experience and the deal I got! and love my new Jeep
I appreciate Robert’s thorough and detailed detection of service to my vehicle.
Courtesy and efficiency.
The service group and Farzad Elyasi have exceptional customer service and go above and beyond to service their clients! Highly recommend!
Great service! Robert, service advisor, was very prompt and attentive to my concerns for my truck!!
Pretty Good i might say
The service advisor Mr.Robert and Ms.Twaniqua (?) was very nice and did their very best to keep me updated and happy even when I was being impatient at times, they remained professional , on the shop side of things the mechanic did place oily parts inside of my vehicle luckily I have lots of floor mats that caught the oil from getting on the carpet in my vehicle, the service advisors did however rectified the situation and promptly clean the mats once it was pointed out to them , I give the service advisor 5 stars but do to the oil found ...
We pay for convenience and they absolutely delivered. Fast, responsive and very friendly!
Fast and friendly service
They were shot handed. But still the customers came first. Very Businesses like 👍.
Very professional and prompt service
The services provided by the staff at Mike Smith Chrysler, Jeep and Dodge was amazing. Emma was super friendly and knowledgeable. She thoroughly explained any codes and answered all questions. Great staff. Would highly recommend a visit.
This is a AMAZING Car LOT. (HIGHLY RECOMMEND) I had a issue with my vehicle and they fixed it right AWAY! No hassle, amazing customer service, awesome salesman and phenomenal General Manager!!! I’m so GLAD I picked them 1st! If I had to do it again I would with no HESITATION! #mikesmith
Friendliest dealership in town
I was treated well, but they forgot to calibrate it for my oil change! Wish you guys got it r thr first time@
Taylor was a great help and I believe she’s an asset to Mike Smith Chrysler jeep dodge thanks again Taylor for your help and assistance. I’m getting my jeep back on the road.
My advisor was Taylor and she was amazing! Kept me updated and had fast responses! Great service! Will be going here for now on! Thank you!
Nice place had oil changed in truck friendly staff did a good job
Jay our sales guy was excellent at answering all our questions! We love the car!
It was awesome
I had a wonderful experience at Mike Smith today, I was greeted very positively by Taylor my service provider, and can’t wait for my next appointment.
Had an appointment time. I Was quite early but they got me in right away. Work was done fast.
My service specialist Emma was awesome she kept me updated and helped with an additional issue I was having. The service was quick and the waiting area was clean.
Quick and easy. In and out. Thanks!!
Reviews & Testimonials | Mike Smith Chrysler Jeep Dodge Ram