Mike Smith Chrysler Jeep Dodge Ram Reviews & Testimonials
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I visited Dodge in Beaumont, TX on 9/6/22. My service was good. I did have an issue that was quickly fixed by a Lauren Lee. Mrs Lee went above and beyond her duties to make sure I was taken care of and that my vehicle was not damaged. Her service made me proud to be a Dodge customer. It is great to go to a place where the employees actually value their customers. Overall a truly great experience. Mrs Lee and her crew were awesome
Very nice dealership. Low pressure and very accommodating.
They did an awesome job servicing my Jeep! I personally dealt with Nathan and he was amazing. He was so patient throughout the entire process and my car is as good as new.
I visited Texas and picked up bad gas. I had to have my Challenger towed to this dealership and met with Robert in the service department. I would highly recommend this dealership and Robert to anyone. I live in Tennessee and it took a while to get my car back, but he answered all my questions and took care of my car while it was there. I can't thank Robert or Mike Smith Dodge enough for the care of my car and their customer service.
They get you in the vehicle you want!
Informative staff.
I was very pleased with the services provided! They always take care of me, which has been for the last 6 plus years. Thank you!
I was happy with the service and wait time. But I was not too happy to watch the technician back my car over a curb for no apparent reason, other than he wasn't paying attention, when he had plenty of room to back up.
I had a great experience with Jessie. She was super sweet and helpful. She made the whole process a breeze. Keep up the great work!
Always fix my car
I was having a truly horrible day- like flush the only key to your challenger down a gas station toilet on your way from San Antonio to Mississippi horrible- but the staff at Mike Smith made it so much easier. They had the replacement key I needed, recommended a great wrecker service, and greeted me immediately as soon as we got there. I was in and out in under an hour. They were friendly and I would definitely recommend them to friends and family.
I was in and out today. Jesse helped me out and she was great 😊
Alberto in the service department kept constant communication keeping me informed throughout the entire service of my vehicle ❤️ . They were able to quickly diagnose the issue and had it resolved the same day!
Good customer service, my oil change didn’t take long
I am happy with the service performed on my vehicle, it was quick and easy!
Jeep was repaired under warranty. All is good
Very pleasant experience, lots of communication.
It took a week before my car got looked at and fixed but over all they did a gud job on fixing the issue with my car thank u
10/10 would recommend this dealership. Outstanding service all around. Thanks to Joseph Garaffa and the rest of the fine people at Mike Smith Chrysler, I finally got my hands on the truck of my dreams. They made the whole buying experience extremely easy and convenient. Will likely return to this dealership in the future, when the time comes for me to get my sports/ muscle car.
Great experience Tristen was friendly, professional and knowledgeable . My car buying experience was terrific. The process was smooth and uncomplicated
Willie Coleman did a great job 👏 we only went to trade in one vehicle and ending up trading two.
Tristan (sales) and George (finance)were amazing! Made my experience of purchasing my first Jeep vehicle easy and fun. I don’t live close but Tristan and Mike communicated well about my vehicle during the various steps as my vehicle was a new build (2022 Compass). They also made sure that my vehicle had all the items exactly to my requests. Definitely would recommend this dealership!
Great service, everything very efficient. Offered snacks and drinks, transportation, and car was cleaner when received.
We ordered our Jeep. It came in perfect! Brett was wonderful with the whole process. Very patient with first time Jeep owners who had a lot of questions. Would definitely work with him again.
Brought my daughter to pick her car up the workers were nice and respectful
Professional, friendly, will use again and again
Good Service, fast, good experience
Very helpful and very nice.
Work was quick and efficient no complaints, would recommend to everyone.
Great service, and they work fast.
New truck 6 months ago with prompt reminders for service. Had the truck in at weekend and the staff were very efficient. Service completed while I waited with coffee on hand. Excellent service provided
Great place to do business with. Thanks Willie for all your help
I routinely come here to get my oil changed and every time the service is fast and Ms. Jennifer always does a great job at getting me in and out. Will definitely continue to get my car serviced here.
Excellent customer service provided by Joey G. Very pleasant and knowledgeable but most importantly honest. Stanley the manager was very professional and also kind. This dealership customer service exceeded expectations.
Wonderful experience from the test drive to signing on the dotted line. Thank you Mike Smith and Joey G. For my beautiful new ride.
Our family will be Mike Smith customers for life! So helpful and friendly. Best dealership ever. This was our second time to purchase from a Mike Smith Dealership and we were just as happy the first time as the last!
Great service. Didn’t wait long at all for oil change to be done
The worker was really nice. I told her what I was there for. She told me a service my car can use they was important. They were fast and efficient was out in 20 minutes tops. Didn’t take away from my day.
Ms Snowden was so polite and answered all my questions. You really need to up grade your car wash service. I just loved working with the vw service always washed my beetle.
I've been dealing with them for a while now. Jessica M. Has been my service advisor through the process and she is amazing. Always courteous and keeps me informed of everything.
Thanks! Always ready to resolve any issues I may come across in my new vehicle, like servicing and routine maintenance. Thanks Ladies and Gentlemen of the Mike Smith Fam!
Always friendly and helpful staff!
Excellent service today Advisor kept me abreast of sevice being provided. She ensured I had transportation both from and to my home. I can honestly say this was the best service ever received from your service department. Thank you so very much.
Great group of people to deal with. The don’t try to give you the run around Service, sakes, finance department work hard at getting things done fast and with high quality
Great experience with buying our new Jeep Wrangler! Richard Gipson took care of us! Sales Manager Dayton Goodman helped to make the deal we needed.
Reviews & Testimonials | Mike Smith Chrysler Jeep Dodge Ram
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