I purchased my truck at the dodge dealer in Nederland and purchased a maintenance package that excluded free Oil Changes. But every time I try to bring my truck in the the dealership to get the oil changes, they are either too busy or not willing to accommodate me when I've shower up first thing in the morning. But today I was able to go online and book and appointment Mike Smith Dodge and was able to get my truck service within an hour of booking my appointment. The Service Rep. Was very accommodating and helped not only get my oil changed, but they also took care of my recall.
Lauren was very helpful with my visit for my Charger.
Everyone was awesome to deal with and thanks to our sales lady , Deborah Dommert, there was no hassle and very informative on the Vehicle. I have bought several vehicles from Mrs Dommert at Mike Smith and she will always my go to salesperson. My wife loves her new Jeep Grand Cherokee Overland and she said it is the most comfortable car to operate and drive she has ever owned and she had a Cadillac that flooded during Hurricane Harvey.
Very friendly professional people. They will workout get you a vehicle. Preferrable want you what. They got above and beyond to make customers satisfied!
Service department worked me in & had me out by lunch. Very courteous & professional.
They took great care of me and my car!